Associates & Families

Important information and dates will be posted on this page.

Important Dates

In-Processing/Day 1: August 8, 2025.

Pass Dates [pickup and dropoff times]:

    • Labor Day Pass: 8/29 [10am] - 9/1 [3pm]
    • Weekend Pass: 9/26 [10am] - 9/28 [3pm]
    • Fall Break Pass: 10/10 [10am] - 10/19 [3pm]
    • Thanksgiving Pass: 11/21 [10am] - 11/30 [3pm]
    • Weekend Pass: 12/5 [10am] - 12/7 [3pm]
    • Weekend Pass: 12/12 [10am] - 12/14 [3pm]

*Early pickup may be arranged on Thursday evenings in advance if absolutely necessary. Additional passes may be added or approved for job interviews, college and career fairs, or at staff discretion.

Graduation: Job ChalleNGe is a 10-22 week, self-paced program. Graduation/send-off dates will be unique for each Associate.

Contacting Your Associate

While Associates will have periodic access to their cell phones, we do not have a set phone schedule. Associates will begin the cycle with anywhere from zero to limited access to their cell phones, and will be given more time as they continue in the program.

If you need to contact your Associate immediately, we have a 24-hour on-call phone: (405) 401-7198


If the reason for your call is not an emergency, it is best to save the conversation for a time when Associates have their phone. Our goal is to manage screen time and break bad habits with phone usage so our Associates can focus on their mental and physical health, education, and career training.

You are always welcome to send letters of encouragement and care packages to your Associate:

Mailing Address:
Associate First & Last Name
Sooner Job ChalleNGe
6500 N Kelley Ave
Oklahoma City, OK 73111

Contacting Staff

When you call the main SJC number, you will be given several phone menu options. It is best to contact the department responsible for the reason you are calling.

Main Number: (405) 900-4525, then select the appropriate menu option number:

 

  • Ext. 2 - Medical & Health Services
    sjc.health@thunderbird.org
    Contact our Medical Coordinator to discuss health concerns, health insurance, prescription changes or refills, to arrange drop-off of prescriptions or medical equipment, to coordinate medical appointments, or to notify SJC of documented changes to diet restrictions or allergies.
  • Ext. 3 - Operations
    sjc.ops@thunderbird.org
    Contact our Operations Team to coordinate Associate pick-up and drop off, drop-off of non-medical items, and for emergency reasons outside of normal business hours.
  • Ext. 4 - Counseling
    sjc.counseling@thunderbird.org
    If you have concerns or important information about your Associate's mental health and wellbeing, contact Counseling.
  • Ext. 5 - Education
    sjc.edu@thunderbird.org
    Contact our Education Team if you need to discuss your Associates grades, credits, tests, accommodations, or other academic progress.
  • Ext. 7 - Job Placement
    sjc.partner@thunderbird.org
    Contact our Job Placement Team if you need to discuss your Associate's education or employment goals following graduation from the residential phase of our program.

*** In the event of an emergency/crisis, please call 911 ***

Note: We are available to answer your questions and concerns and encourage family support! However, keep in mind that we are also preparing Associates for independent adulthood. We encourage parents, guardians, and family members to partner with your Associate and our team to find a balance between supporting your Associate and empowering them to take initiative and advocate for themselves.

Sending Mail

You are always welcome to send letters of encouragement and care packages to your Associate.

Mailing Address
Associate First & Last Name
Sooner Job ChalleNGe
6500 N Kelley Ave
Oklahoma City, OK 73111

Note: Medication must be delivered in person. Contact our Medical Coordinator in advance so a staff member is available to receive you.

Dropping Off Items

Please call staff at least 1 day in advance before visiting campus to drop off items. If you arrive without advance notice, we cannot guarantee the correct staff member will be available to receive your items.

  • Medication or medical equipment: Please contact Health Services in advance to schedule drop-off.
    Phone: (405) 900-4525, ext. 2
    Email: sjc.health@thunderbird.org
  • Other items: Please contact our Operations Team in advance to schedule drop-off.
    Phone: (405) 900-4525, ext. 3
    Email:     sjc.ops@thunderbird.org

Checking Out Associates

Note: Some classes and activities are required for graduation and cannot be missed.

  • Medical Reasons: Please call our Medical Coordinator before scheduling medical appointments. There are certain days and times that are easier for Associates to miss than others.
    Contact Hours: Monday-Friday, 7am-2pm
    Phone: (405) 900-4525, ext. 2
    Email: sjc.health@thunderbird.org
  • Non-Medical Reasons: If you need to pick-up your associate for important, non-medical reasons during the cycle, please contact Operations as soon as you are aware of the date.
    Phone: (405) 900-4525, ext. 3
    Email: sjc.ops@thunderbird.org

Health Services

Your Associate's safety and care are our top priority! We have nurses on campus during business hours to care for and assess Associates. After hours, we have access to a local Urgent Care. Health Services coordinates all details of Associate healthcare, prescription medication, and appointments.

Note: Medication drop-offs must be coordinated with Health Services in advance.

Contact Hours: Monday-Friday, 7am-2pm
Phone: (405) 900-4525, ext. 2
Email: sjc.health@thunderbird.org